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Ordering Information

This page provides instructions on using the shopping cart, and information on shipping charges and our policies on privacy and sales.

How to Order
Your Shopping Cart
Checking Out
Confirming Your Order
Shipping
Payment
Returns & Exchanges
Privacy Policy


How to Order From the Online Store

Ordering products using our on-line shopping cart is easy. Select a product, and you'll be directed to our on-line catalogue. Once you find what you are looking for, choose your preferred quantity of metres and click the "Add to Cart" button.

Your Shopping Cart

To view the contents of your shopping cart, click on the shopping cart icon. You can register changes to your selections by clicking on the "Update Cart" button. To remove an item, check the box beside the item and click on the "Remove Item(s)" button. To remove all the items in your cart, click on the "Empty Cart" button. If you wish to add additional items to your shopping cart, click on the "Continue Shopping" button.

Checking Out

Click on the "Check Out" button from either the catalogue or the shopping cart.

Confirming Your Order

Once you've filled in your shipping information, you'll be asked to confirm your order and shipping details. At this point, you can either go back and change your shipping information or you can confirm or cancel your order. If you confirm your order, a confirmation page will be displayed along with an order number (a copy of your order number and order details will be e-mailed to you). You will be contacted within 48 hours to confirm your order and payment details.

Shipping

We currently only ship to Canadian and US addresses.

There is a minimum shipping cost of $7.50 CDN funds within Canada. If you order less than 15 metres, your shipping charge will be the minimum cost of $7.50 CDN funds. Each metre over 15 metres is an additional $0.50 CDN in shipping. Example: 16 metres would be $8.00 CDN funds, 17 would be $8.50 CDN funds, etc.

Please note the minimum shipping cost to the US is $12.00 CDN funds.

We also reserve the right to charge additional postage for remote addresses but we will advise you in advance.

All dollar amounts are stated in Canadian funds.

Payment

Within 48 hours you will receive an online Paypal invoice delivered to the email address provided in your order. Click on the "Pay Now" button in the invoice and you will be transferred to the secure PayPal website where you will be able to pay for your fabric using your own PayPal account or any major credit card.

As soon as we receive confirmation from Paypal that payment has been made, we will mail your fabric order to you by Canada Post Expedited Parcel service and a tracking number emailed to you.

We continue to accept Purchase Orders for business customers, but we no longer offer Canada Post Cash on Delivery service.

Returns & Exchanges

We stand behind the performance of all the products we sell. If a product does not meet your expectations we request that you contact us to discuss options on exchange. All sales are final on cut fabric, but our highest priority is customer satisfaction. Please contact us if the product your receive does not meet your expectations.

Privacy Policy

Pogadakamagizowin collects customer information for the sole purpose of processing on-line orders. We do not share any information that you provide with any other company or third party.

When you place an order, we collect your name, mailing address, phone number, and e-mail address. We require this information to prepare your order and to contact you to confirm your order. In the future, we may decide to send e-mails to existing customers to advise them of new products, promotions, sales, etc. However, we will always first give you the option of declining these types of e-mails.

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